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FAQ

How Do I Contact Moodswings?

Email us 24/7 at: moodswingsonthenet@comcast.net
Ring 425.413.8554
Fax 615.413.8552
Monday through Friday 10-6 PST

Moodswings Inc.
PO Box 287
Maple Valley, WA 98038
USA

What Payment Methods Do You Accept?

We accept the following payment options:
  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal

Will I Be Charged Tax?

We are required to collect sales tax for deliveries to Washington State. We are required to collect tax on shipping and handling charges where applicable.

What Types of Shipping Do You Offer?

For shipping information, see our shipping page.

How Do I Check My Order Status?

You will received an automated email when your item(s) ship. If you need to check the status of your order use information in your shipping email or by logging onto your account.

If you have not created an account, you may call 425.413.8554 10AM - 6 PM Mon - Fri to inquire about the status of your order with our Customer Service Department.

Can I Add or Remove Items From My Order Once It Has Been Submitted?

Please note that once your order is submitted, we begin processing your order, which entails a number of steps. It depends on where we are in the process, so give us a call at 425-413-8554 and please ask.

What is California Proposition 65, and How Does it Apply To Your Products?

Some of our products such as wallets, handbags, purses, clutches, totes, clothing, accessories, or shoes made of vinyl or imitation leather may contain lead. In accordance with Proposition 65, we issue the following warning to our California customers: "The materials used on the exterior of this product contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm." For more information regarding lead-related FAQs, we recommend you review http://www.atsdr.cdc.gov/tfacts13.html

Can I Have the Name of One of Your Vendors?

There are many different vendors, both domestic and international, who manufacture and supply merchandise for moodswingsonthenet.com. Unfortunately, we are not at liberty to disclose our vendor contact information.

Privacy & Security

Please see our terms and conditions.
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